Powerful by default.
Customisable when you need it.
Every feature in Avyukta CRM is designed to remove a daily friction your sales team feels right now — from first lead to closed deal and beyond.
Everything your sales team needs, in one place.
Replace fragmented spreadsheets and scattered message threads with a single, beautifully-designed platform your team will love opening every morning.
Lead Capture & Routing
Capture leads from web forms, ads, WhatsApp, and chat. Auto-assign via round-robin or custom rule-based routing to the right rep instantly.
CoreWhatsApp Business API
Send Meta-approved templates, log replies, automate follow-up reminders — all from the deal view. Every message tied to the right lead.
Most PopularVisual Sales Pipeline
Drag-and-drop Kanban with multiple pipelines per team, custom stages, weighted deal forecasting, and real-time progress tracking.
CoreClick-to-Call & Auto Dialer
Built-in cloud dialer with click-to-call, predictive auto-dialer, and call recording — every call auto-attached to the right contact record.
TelephonyNo-Code Automation Builder
If-this-then-that rules for tasks, notifications, lead scoring, SLA escalations, and approvals. Build powerful workflows without writing a single line of code.
AutomationReports & Live Dashboards
Pre-built dashboards for sales managers plus a no-code report builder for custom KPIs. 25+ report templates out of the box.
AnalyticsOmnichannel Inbox
Phone, email, WhatsApp, and live chat — manage every customer conversation from a single, unified inbox. No more tab-switching.
EnterpriseTasks & Smart Reminders
Smart reminders that learn from your follow-up cadence. Surface the most important tasks each morning so no lead ever goes cold again.
CoreRole-Based Access & Audit Logs
Granular RBAC permissions that keep marketing, sales, and ops data exactly where it belongs — plus a full immutable audit trail.
SecurityEmail Sync (Gmail & Outlook)
Two-way Gmail and Outlook sync — every email thread automatically tied to the right account, deal, and contact record.
IntegrationsOpen APIs & Webhooks
REST APIs, webhooks, and Zapier-style connectors to plug Avyukta into your existing stack — Tally, Zoho, Google Suite, and 30+ more.
IntegrationsAI Assist
Draft reply suggestions, automated call summaries, AI-ranked lead scoring, and next-best-action prompts to help reps always know what to do next.
NewThe channel your customers already love — now inside your CRM.
Avyukta is one of the few Indian CRMs with a native, fully-auditable WhatsApp Business API integration.
Your reps spend 3+ hours a day on WhatsApp. Make every message count.
Indian sales teams run on WhatsApp — but most CRMs treat it as an afterthought. Avyukta embeds it natively so every message is tracked, templated, and accountable.
- ✓Send approved templates directly from the deal view — no app switching
- ✓Automate sequences: welcome → follow-up → demo reminder → close
- ✓Full audit trail for compliance — every message timestamped and logged
- ✓Bulk campaigns with live delivery and read-receipt tracking
- ✓Works alongside your call dialer — both channels in one timeline
18 years of call-centre expertise — now in your CRM.
Built on Avyukta Intellicall's deep telephony stack, the dialer is not a bolt-on. It's baked in.
Stop switching between your dialer and your CRM. They're the same thing now.
Most CRMs treat telephony as a third-party add-on. Avyukta was born from a telephony company, so the dialer is a first-class citizen in every screen.
- ✓WebRTC browser-based calling — no hardware required
- ✓Predictive dialer with AHT and occupancy management
- ✓Number masking for secure agent-to-customer calls
- ✓Inbound IVR routing + call queue management
- ✓Bring your own SIP trunk or use ours
Every capability, at a glance.
A complete overview of everything included — from core CRM to advanced telephony, HR modules, and integrations.
WhatsApp Business API
Meta-approved templates, auto-reminders & bulk campaigns with opt-out management.
Most PopularEmail Sync
Two-way Gmail & Outlook sync with full thread history tied to every contact.
SMS Integration
Transactional & bulk SMS via leading Indian gateway providers.
Omni-Channel Inbox
Phone, email, WhatsApp & live chat — all managed from a single unified inbox.
Auditable Video Calls
Recorded, auditable video call integration for compliance and training.
Bulk Voice Blast
Auditable bulk SMS, bulk voice SMS, and Press-1 campaigns at scale.
TTS Voice Prompts
Static & dynamic Text-to-Speech notifications for IVR and alerts.
From sign-up to revenue impact in 30 days.
We handle the heavy lifting so your team can focus on selling from day one.
Onboard & Import
Dedicated CSM sets up your workspace, imports existing leads and pipeline data, and configures your custom stages in under a week.
Configure & Automate
Build WhatsApp sequences, dialer workflows, and lead-routing rules with the no-code automation builder in just a few days.
Work Smarter
Reps get smart task queues, auto-reminders, and AI-ranked leads so they always know exactly what to do next — and close more deals.
Measure & Scale
Live dashboards surface bottlenecks instantly. Double down on winning playbooks and scale the workflows that convert.
See these features inside your workflow.
20-minute personalised demo. No commitment, no pressure — just your exact use case, live.